Incredible! I have used this easy-to-use website satisfactorally many times only to be put down tonight! This is what I was emailed: "Your table for 5 at Bar Italia will be ready on Sunday, January 8,2012 at 11:00 PM. The reservation is held under:... Be sure to check in with the maitre d' when you arrive." Surprisingly, I arrived at the restaurant and it was closed, totally closed, chairs on top of tables and nobody there. Imagine, at 11pm, ended top in a diner thanks to them!
What is this? I tried looking for a complaint or review tab in their site and there isn't any! Let's see if they answer my email complaining!