I've been a faithful customer for ten years. However the last 2years I've seen a terrible turn. Last year, everytime I ordered enough to qualify for a free product(which us why I ordered in the first place)they were out. Now I ordered $400worth of merchandise, returned 3pair of phs vecuz of the poor quality, and do u know what I was refunded?$7.48! Off $150worth of returns! Msg me for proof! Its all the name.it has become a, ripoff