Raelene N.

It is with sadness and disappointment that I write this email. I ordered two bridesmaids dresses that were delivered in October, 2011. They were made to measure and it was important that they be identical for my wedding. Upon receiving the dresses I discovered them to be the same colour and style but there were noticeable differences between the two;
* the two brooches were different styles
* one of the sashes was sewn onto dress, other just tied around waist
* one of the sashes was shorter than the other
MAJOR CONCERNS- both dresses would have required costly alterations (at my expense as time did not allow sending back to company)
* the straps were 10cm too long on one of the dresses (the straps were thick so not easily taken up)
* the other dress the breast pads were uneven, so one was way too low (almost at stomach level)
These alterations would have cost me at least $100 so I chose not to get them done and purchased other dresses for my Wedding Day. The dresses onthe webstie looked sfot & flowing, these however were very structuerd & stiff.
The two dresses were unworn and did not meet the description outlined or were fit to wear for the event, they had not gone through qulaity control so I tried to seek a full refund. The company would not tell me address to send dresses back & originally offered $100 which is less than half of the total cost, then 20% then 30%. The emails between me & the company are contiual with them refusing to adhere to their refund policy on their website. DO NOT USE THIS COMPANY!