I spent a $170 on a gift card with a $0 balance. Because it had been a year I was told they could do nothing but offer me $5 my next $50 purchase. No thank you. I will never purchase here again. Buyer beware.
Hi there, we’re sorry that we’ve let you down. Every listing on Raise is verified twice to ensure a valid product. Unfortunately, as this does fall outside of our 1 Year Money-Back Guarantee, at this time we are unable to provide a refund. We recently extended this guarantee to 1 Year to protect our members even more as we want them to be able to shop with confidence when using Raise. We encourage our members to reach out to us within this time-frame if any issues ever arise with a gift card, and our Member Services team would be more than happy to resolve any issues. We will continue to review this order as we are working every day to improve the quality and the selection of the gift cards on the marketplace. We’d like to sincerely apologize for this inconvenience and there has been an additional credit added onto your account as an extension of our apology.
Rachel Has Earned 7 Votes
Rachel W.'s review of Raise earned 7 Very Helpful votes
Hi there, we’re sorry that we’ve let you down. Every listing on Raise is verified twice to ensure a valid product. Unfortunately, as this does fall outside of our 1 Year Money-Back Guarantee, at this time we are unable to provide a refund. We recently extended this guarantee to 1 Year to protect our members even more as we want them to be able to shop with confidence when using Raise. We encourage our members to reach out to us within this time-frame if any issues ever arise with a gift card, and our Member Services team would be more than happy to resolve any issues. We will continue to review this order as we are working every day to improve the quality and the selection of the gift cards on the marketplace. We’d like to sincerely apologize for this inconvenience and there has been an additional credit added onto your account as an extension of our apology.