Rachel W.

I rented a car through Priceline for an employee, when he went to pick up the vehicle at Hertz, they denied him. This car was paid for and insured. He did not have a credit card on him for incidentals and they would not accept a corporate card over the phone. I have spoken to FIVE employees at Priceline and they refuse to give me a refund. I guess keeping people's money after refusing them service is a good way to make money... Customer service is a joke. They read from scripts and do not listen to a word you are saying. You may as well talk to a robot! I am completely dissatisfied with Priceline. I will not use them for any of the three companies I work and I will tell everyone I know not to use them. Unless you want to be ripped off don't use Priceline. Run over to a different website now.