Member since December 2015
- Reviews 1
- First to Review 0
- Very Helpful 3
- Funny 0
- Fraud Buster 0
- Great Find 0
- Well Said 0
- Thank Yous 0
- Fans 0
- Profile Views 214
I was highly disappointed with the customer service I received and the actions regarding my order.
I ordered a gift for my grandmother in advance for it to arrive Christmas Eve. With that being said, I had payed for express shipping. I contacted Personal Creations and their response was there was no personalizations made to my gift so my order was canceled.
After looking some more in the database, she saw there was personalizations made to my order but wasn't sure as to why the order was canceled. I mentioned I did not receive any email regarding this matter and I'm not sure what authority the warehouse has on canceling orders.
In the end, customer service wasn't clear on what had occurred and wasn't willing to work on the fact of keeping me as a customer. I do NOT recommend this site.
Rachel Has Earned 3 Votes
Rachel W.'s review
of PersonalCreations earned 3 Very Helpful votes
Rachel hasn’t received any thanks yous.
Rachel doesn’t have any fans yet.
Rachel isn’t following anybody yet.
Similar Reviewers on Sitejabber
Placed an order and it arrived damaged. Called Customer service and NO ONE has picked up the...
I had a $200 order and the website said I would get free shipping over $49...I didn't get free...