Rachel W.

I love lulus! Thw quality is always amazing and refunds are so easy if you don't like your purchased items. Lulus also has the BEST CUSTOMER SERVICE I've ever dealt with and they are so easy to get ahold of. Not to mention their wide variety of selections and how they ALWAYS HAVE DEALS AND DISCOUNTS!

The company doesn't have a return policy, the quality is crap, and everything is "one size fits all" but what they really mean is "one size fits into our clothing... double zeros"

I ordered a pair of sunglasses and already I was pretty disappointed because they charged me a ton of money for shipping and they ended up being $21. Then, shipping took forever and when it arrived I wasn't there to sign so they brought the glasses to my post office without an email or anything so I continued to wait. I finally figured it out when the post office called me. Finally got the glasses and they were BROKEN when they arrived and because they were at the post office for so long I can no longer return them. I've NEVER BEEN MORE DISAPPOINTED in a company before and they clearly don't allow reviews on their website because they know their products are crap.