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Rachel W.

Contributor Level

Total Points
162

2 Reviews by Rachel

  • Family Gifts Co.

9/20/20
Verified site experience
Reason I chose this business:

Return order

  • WearAll

12/1/17

Not sure if wearall is a reputable company in the UK but if you are outside the country, please do not buy from them. The cloth images are not a clear indicator of what the actual texture of the fabric might end up being when you receive it. Further, they do use Royal mail which even though is free, can last upto 21 days even though wear all doesn't inform you this. The dealbreaker is in the event you have to return anything. While your tracking service might be great, and you may pay an arm and a leg in shipping, UK customs depot will hold the item in the UK for days and per parcelforce worldwide they will contact wearall about any outstanding customs. However, wearall will not pursue this or pay anything. Parcelforce worldwide is awesome as they will work out with the buyer on a way to clear the charges. Otherwise, if the package is not delivered in 21 days, the items will be returned to sender. The cost of shipping may end up being way more than the value of the actual returned merchandise and wearall will reserve the right to issue refund, just not the full amount. I have over 30 emails just frustrating back and forth and no one has no empathy. It's NOT worth a dime... If you don't like what you get, you're better off selling it on ebay or whatever.

Rachel Has Earned 2 Votes

Rachel W.'s review of WearAll earned 2 Very Helpful votes

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