Rachel T.

Hi there,
I also ordered a Saniplus from this website on a Thursday before 2pm and paid extra for a next day delivery as I needed this urgently. I then got an email saying that it was to be delivered on the Monday. I tried to contact Bargain Plumbing to query this as well as the courier company.the couriers came back to me on the Friday afternoon to say that they'd not received the item from them as yet. As the item was no good to me on the Monday, I emailed and called on a numerous occasions but no-one picks up the phone or responds to emails. The item arrived on Monday so tried to contact them again to gain an authorisation number to return it within 7 days as specified on their website but no response again. Interestingly, the address is London but the contact phone number is Coventry?! I'm so frustrated at the lack of care and service from this company as like others, I feel like I've been conned but at least I received my item unlike others. Someone should go to Watchdog with this to protect others.