I have the points I was owed. So, there's not much else to say except, if you feel like you're being ignored by any company reach out to them through sitejabber or bbb (better business bureau). It's definitely worth a try.
“It's probably been said before by others. But, I'll say it again. Stay far away.”
I will tell you this right off the top. DON'T expect to make any money on this site unless you do those DEALS in the DEALS section. Just forget about the videos and the surveys. As, they will only give you a headache. I recently made a donation through MyPoints (in the DEALS section) and when I didn't receive my points for it I contacted them. I'm used to getting auto-responses and waiting long periods of time for them to get back to me. And when they finally do, they have the NERVE to ask me what the problem is. Or what's my issue. I can only laugh in disbelief. I thought creating a ticket took care of that. So, on top of waiting a long time. You have to explain to them AGAIN, why you're contacting them. That's just crazy. Anyway, THIS TIME, I didn't even get an auto-response, (which left me without a ticket number) so I contacted them through twitter. The last time I contacted them through twitter they helped me, that was a surprise. This time, I got the run around and they finally told me I would be getting my points for the DONATION I did. So, I checked my MYPOINTS account, and the 10,500 points were not there. No big surprise there. The next day I contacted them through twitter again and they would not respond to me. Having worked in customer service myself, I'm very polite. I WILL NOT get an attitude or treat anyone bad. Because I know customer service reps deal with a lot. Even though they wouldn't help me, I still didn't send any rude or ugly messages, I'm just tired of them and the SHADY way they do everything. The long waits on trying to get someone to respond. Or not getting any response AT ALL. Trying to contact a company who DOES NOT have a sure way to contact them. Like so many others, I'M DONE. I'M TIRED of chasing them down for points I earned either through DONATIONS OR SHOPPING. I also wanted to say contact the Better Business Bureau and file a complaint if they cheat you out of points. Someone on this site mentioned that and it's worth a try.