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Rachel T.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Hobbies & Interests, Shopping

Member since May 2018

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2 Reviews by Rachel

I've finished tasks for games only to have them tell me that I didn't create a NEW account. Therefore, I can't get my gems. This has happened to tons of people. Apparently (Not creating a NEW Account) means you downloaded or played the game before. I know for a fact that I never played those games before but they still refused to accept the task and award me the gems. Yesterday, I finished upgrading my Castle to LEVEL 14 on Lords Mobile only for them to tell me the task is no longer available. You think they would have told the people that use their site that INFO ahead of time. NO. PLEASE don't use this site because you will only waste your time. Gamehag will constantly have excuses of why they can't pay you for a task. This is a VERY DECEPTIVE SITE. And I bet if anyone starts to notice my review, they're going to get someone to write a few positive reviews.
• Updated review
I have the points I was owed. So, there's not much else to say except, if you feel like you're being ignored by any company reach out to them through sitejabber or bbb (better business bureau). It's definitely worth a try.
It's probably been said before by others. But, I'll say it again. Stay far away.
• Previous review
I will tell you this right off the top. DON'T expect to make any money on this site unless you do those DEALS in the DEALS section. Just forget about the videos and the surveys. As, they will only give you a headache. I recently made a donation through MyPoints (in the DEALS section) and when I didn't receive my points for it I contacted them. I'm used to getting auto-responses and waiting long periods of time for them to get back to me. And when they finally do, they have the NERVE to ask me what the problem is. Or what's my issue. I can only laugh in disbelief. I thought creating a ticket took care of that. So, on top of waiting a long time. You have to explain to them AGAIN, why you're contacting them. That's just crazy. Anyway, THIS TIME, I didn't even get an auto-response, (which left me without a ticket number) so I contacted them through twitter. The last time I contacted them through twitter they helped me, that was a surprise. This time, I got the run around and they finally told me I would be getting my points for the DONATION I did. So, I checked my MYPOINTS account, and the 10,500 points were not there. No big surprise there. The next day I contacted them through twitter again and they would not respond to me. Having worked in customer service myself, I'm very polite. I WILL NOT get an attitude or treat anyone bad. Because I know customer service reps deal with a lot. Even though they wouldn't help me, I still didn't send any rude or ugly messages, I'm just tired of them and the SHADY way they do everything. The long waits on trying to get someone to respond. Or not getting any response AT ALL. Trying to contact a company who DOES NOT have a sure way to contact them. Like so many others, I'M DONE. I'M TIRED of chasing them down for points I earned either through DONATIONS OR SHOPPING. I also wanted to say contact the Better Business Bureau and file a complaint if they cheat you out of points. Someone on this site mentioned that and it's worth a try.

Tip for consumers: Take your time and business elsewhere. MYPOINTS is not worth it. They don't value their members. Until they find a better way for members to contact them. You're basically giving your money and time away. Even when you do get a response back, they find a way to cheat you out of the points you earned.

Rachel Has Earned 5 Votes

Rachel T.'s review of Gamehag earned a Very Helpful vote

Rachel T.'s review of MyPoints earned 4 Very Helpful votes

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