Rachel R.

Wedding Paper Divas is excellent. I ordered our wedding invitations and our Thank You cards from them and they were beautiful, they were affordable, and they offer promotions once in a while! They have a great review system to make sure you're cards/invites have all the info on them they need. I forgot to put the wedding time on the invites and got an e-mail from someone the following day asking what time the wedding was! That would have been a blunder had they not caught it.

Overall, I am completely satisfied with this company which is why I ordered from them twice! Who knows, maybe if we have kids we'll order baby shower invites or birthday invites from them too! :)

Normally I do not purchase items from subscription websites, however I needed a pair of inexpensive riding boots to test out (since I've never owned any) before I invested in a designer pair. Unfortunately you have to pay for shipping if you're in Alaska and it took TWO WEEKS to get the boots. I order online a LOT and two weeks is far too long to wait when I've paid for shipping. The boots are attractive, however a little hard and uncomfortable. Luckily I had a set of gel-inserts on hand and that's helped. They're okay boots, but they won't last long. I wasn't expecting them to, so this low rating isn't necessarily about the boots. Continue reading.

Today I was charged another $39.99 or whatever the fee is. I decided since they already charged me I may as well get a pair of heels on "Credit" and be done with the company. I checked out their website and was immediately annoyed when I saw that to cancel the membership you need to call Just Fab. *If a customer can become a member online, without calling, they should be able to cancel a membership without calling.*

I called the 1-866 number and spoke with "Emily". I verified my information and immediately told her I wanted to cancel. She started reading from a script and I said, "Ma'am, I am at work and I don't have time to sit here and listen to this. I just need to cancel the account." She said "Okay" AND THEN KEPT READING. I said, "Ma'am, just cancel it.". Again, total disregard and kept reading her script, offering me free "credits", changing my status, etc. Finally, she cancelled the damn thing.

This is completely unacceptable and I will NEVER order from this company again.