This is the first and last time I will ever purchase from the Beauty Place. My item arrived broken and the company insisted I was at fault because they "check all items before they go out". I'm waiting to see if they will send my refund as they did not offer to replace it with a working item.
Dear Rachel,
Thank you for your feedback. We apologize for the experience you had with us. We assure you that we just wanted to attain more information on the damaged item and in no way meant that you were at fault. According to the notes on your order, we covered your return shipment expenses and a refund was issued on July 27th and should reflect within 3-5 business days.
Once again, we apologize for any misunderstanding experience.
Sincerely,
TheBeautyPlace.com
Rachel Has Earned 8 Votes
Rachel P.'s review of The Beauty Place earned 8 Very Helpful votes
Dear Rachel,
Thank you for your feedback. We apologize for the experience you had with us. We assure you that we just wanted to attain more information on the damaged item and in no way meant that you were at fault. According to the notes on your order, we covered your return shipment expenses and a refund was issued on July 27th and should reflect within 3-5 business days.
Once again, we apologize for any misunderstanding experience.
Sincerely,
TheBeautyPlace.com