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1 Review by Rachel

BirthdayExpress

BirthdayExpress

7/21/18

I placed my order with birthday in a box before I read the reviews. After I read all of the awful reviews I was a little concerned, especially since I screwed up and put the wrong street address on my order. I contacted the company through email as well as through Facebook messenger. The person who emailed me back told me they couldnt do anything and Id have to contact FedEx once the package shipped. The person on Facebook however, told me that they would fix the issue. The next few days I was worried I wouldnt get the package, but it came right on time! I was missing one thing from my order, but I contacted them through Facebook again and they quickly took care of the issue. They seem to have great customer serivce, as long as you contact them through Facebook messenger. Im so glad I was able to get the Dr Seuss theme birthday pack for my daughter and nieces birthday next week. The only thing that I can see that other people are complaining about that is true is that they do send orders in boxes that are bigger than they need to be, with little to no packaging. But all of my stuff arrived intact and not damaged. I mean you are getting paper and plastic products, they dont need much protection. For the price you pay, you get a good deal! Try going to a party store and getting personalized gifts for the same price. You cant! I will definitely use them again and recommended them to others!

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