Rachel M.

NEVER PAY VIA CREDIT CARD, ALWAYS PAY VIA PAYPAL. PAYPAL OFFERS BUYER PROTECTION. Ist time buying from boohoo... Name seems appropriate seeing that if they send you the wrong item ul be stuck with it so BOOHOO. I wish I read the comment section before I purchased from here. Damm it. I purchased 1 shirt and 2 sets of leggings... Today I received 1 set of leggings and a plus size pair of jeans, which I did not order. I contacted them through pm and received a reply from Wasim saying to send them back and they'll happily give me a refund... WTF How about sending me the correct items as I still want them. I believe they are a really dodgy, scamming company. I've read all the comments from customers complaining that they never receive a refund even after 5 weeks, most people would give up by then.
1)You pay for your items
2)They send you the wrong items
3)They ask you to send it back the items
4)They get their items back and also have your money(keep)
Luckily I have paid through paypal and I have just now opened a claim as paypal offer buyer protection. Will report this company to the department of fair trading