Thumbnail of user rachelm153

Rachel M.

Contributor Level

Total Points
82

1 Review by Rachel

  • Sammy Dress

7/21/17

I waited three weeks for a pair of broken earrings. I wouldn't say SammyDress is a total rip-off because my second item, a scarf, came in fine. The problem was likely do to a shipping error in my case.

UPDATE: SammyDress contacted me and offered a refund of the broken earrings. I did receive the full refund within the duration they stated it would take. I'm pleased with the refund and they even allowed me to keep the broken item. I appreciate the effort on their end to fixing a mistake. I have removed some of my previous statements in this post about SammyDress as it's more possible now that I would give them a second chance.

For future buyers, purchasing from SammyDress may result in a huge loss or a huge win. You'll just have to take the risk and hope that if you receive something of lesser quality that you can have it refunded.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Rachel,

Thank you for taking the time to write a review.

We check all our items before we ship to our customers, so we sincerely apologize that the item you received did not meet your expectations.

Sammydress strives to give our customers the best quality clothing at the lowest prices.

We have looked at your case and have sent you a ticket via our Support Center. Please login to your account to check it and reply to us.

Best regards,

Sammydress Customer Service Center

Rachel Has Earned 2 Votes

Rachel M.'s review of Sammy Dress earned 2 Very Helpful votes

Rachel hasn’t received any thanks yous.

Rachel doesn’t have any fans yet.

Rachel isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tinat9
10/7/23

I have bought several products (dress, jackets, blouse & shoes). Some clothes are smaller in size...

Thumbnail of user elbahrik
10/7/23

Hey sammydress is an ever more-popular Chinese online fashion shop. It specializes in clothing...