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Rachel L.

Contributor Level

Total Points
181

1 Review by Rachel

  • Traveloes

6/9/17

So I had booked a flight/car reservation on the wrong credit card, I called customer service to see if they would fix this issue (thinking this was no way because I was already charged). I spoke to a very nice person, his name was Easton. He was such a great help in helping me cancel my reservation and re-booking the identical reservation onto the card I wanted to use. He was very patient all through the call, because my Amex was not going through due to them thinking it was a fraudulent purchase, he even stayed on the line while I spoke to Amex. He was such a great help, I hope they treat Easton well because he is absolutely amazing at his job. I would recommend Traveloes to friends/family due to how easy this entire process was even with a mishap. Awesome company and awesome customer service rep!

Tip for consumers:
I would recommend Traveloes to friends/family due to how easy this entire process was even with a mishap. Awesome company and awesome customer service rep!

Service
Quality
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Tad T. – Traveloes Rep

Thank You Rachel for your valuable feedback, we appreciate your time for reviewing our service.

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