Rachel K.

Yesterday I wrote a review in haste, before contacting the company. A problem with cartridges.
Reason I didn't contact them immediately was I couldn't remember when or from where I bought them from, then as various months had passed, I imagined complaining now was too late.

How wrong could I be. The contact form was answered by return of post, and I was offered straight away or a full refund or a new set of cartridges.
So sorry to the company for assuming, and would definitely recommend them to all.

Rachel

As original toners cost the earth thought I'd try a compatible one, and bought the set from the above named supplier. Put toner in printer, it printed one colour page and one black and white page. Next time I go to use it YELLOW TONER EMPTY. Weighs as much as the others. So not empty. Left it for a while as I do have to work, and I have on more than one occasion tried to sort it. Still not letting me print even just greyscale. Haven't bothered to get in touch with suppliers. What's the point? My word against theirs.If anyone could give me advice on what to try...