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Well, seems like many have the issue I had. I purchased insurance when I booked my flight and hotel package, in the event of cancellation. I had to cancel and all orbitz will tell me is that I can schedule another trip within a year, which is the same thing delta offered without any insurance purchased. And their vacation waiver terms do not specify this policy at all, they actually imply a refund for cancellation.
So all they do is make some money off their customers for no insurance offered at all.
Keep away if possible
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