rachel g.

I ordered a card for my mum's 60th back in September. When it didn't arrive, it took me ages to finally get in contact with someone at Pink n Posh, and when I eventually did they were very dismissive. The card finally arrived after a few weeks! I asked them for a refund and they ignored me. I filed a complaint though PayPal and it was dismissed on the grounds that the product was as described and eventually arrived. As a gesture of common curtesy and to avoid a review like this, I would have thought they would have refunded me the small amount of money - seeing as though it was a birthday card that did not make it to the birthday! I am a business owner myself and this is such bad practice. I would have ordered from you time and time again if you had corresponded with me properly and refunded my money.