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Rachel F.

Contributor Level

Total Points
82

1 Review by Rachel

  • ColorsBridesmaid.com

3/14/20

We got bridesmaid dresses for my wedding. They are absolute trash! Poorly made, terrible fit, cheap fabric, sizing issues. And it took almost 2 months to get them. It was a horrible experience. I hope my girls can get their money back. I will not recommend your business

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Emily W. – ColorsBridesmaid.com Rep

Dear Rachel,

Thank you for your feedback and we feel very regret that your bridesmaids are not satisfied with the dresses.

We would like to explain why the delivery time is longer than normal. At the time that your bridesmaids placed their order, it was the time that China was suffering severe virus, which outbreaks globally now. We have supply chain in China. Many factories are not allowed to work at that period of time which finally caused the delay of delivery. We really feel very sorry about it. Fortunately now the epidemic in China is under control and the factories have run normally.

As to the other issues that you mentioned, we are sorry that we can not know the order numbers of your bridesmaids from the information you provide here. The customer service has contacted you to get the detailed information. At any time, customers satisfication is our top priority. We will give you a satisfied solution. Please check your e-mail.

We are sorry again for any inconvenience that it may bring to you.

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Rachel F.'s review of ColorsBridesmaid.com earned 2 Very Helpful votes

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