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rachele53

RACHEL E.

Contributor Level

Total Points
97

1 Review by RACHEL

5.7K Views
2/12/18
• Updated review

I have to say I feel that this is a fake review. Gary says he contacted Boystuff. HOW?
They have no number on their website and any that you find on google just ring and ring! He also says that he called them and said enough is enough and that they agreed to collect his faulty gaming chair immediately and refund or replace chair. I had confirmation email from XROCKER technical support saying that that they cannot fix fault on chair and to correspond with retailer to get refund. Since end of Dec 2017 I have asked on email ( as only way to communicate to them) for Boys stuff to collect chair and issue refund. Boys stuff although chair is faulty (speakers do not work)have referred me to their Terms and conditions and say I must pay for return of chair and then it will be checked for fault at their warehouse.No guarantee of any refund. I have had no contact from them on email after advising legal action will be taken. Have emailed Gary to ask for contact no he used and the person that was so helpful with his complaint. Dont think that I will receive any message back though!

Do not use boys stuff to purchase anything
1/9/18
• Previous review

Purchased the chair this Christmas 2018 for my 14 year old son, The speakers are faulty and you get no sound. All phone numbers jut ring and after an email response with the same phone number that no one answers! Saying they are on a well deserved holiday until 4th of jan 2018, here I am on the 9th of Jan still unable to get contact or anyone to answer the phones. RUBBISH CON COMPANY PLEASE STAY AWAY AND DO NOT PURCHASE FROM THEM UNLESS YOU WANT TO WASTE OVER £150 ON ITEMS THAT ARE FAULTY AND DO NOT WORK AND ALSO A VERY DISSAPOINTED 14 YEAR OLD

RACHEL Has Earned 17 Votes

Rachel E.'s review of BoysStuff UK earned 16 Very Helpful votes

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RACHEL is Following 1 User

garys262
  • Review

    1

  • Votes

    12

Gary S.

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