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Rachel D.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since October 2019

  • Review

    1

  • First Reviews

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  • Thank Yous

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1 Review by Rachel

10/22/19
Not up front advertising and terrible customer service. Return policy is a joke and then they blame their mistakes on you. I have spent a ridiculous amount of time trying to return shoes. Now they sent me a pair of 5.5 instead of refunding my money and claim I requested this even though I wear an 8.5. On top of that they are giving me store credit after I specifically requested a refund to my bank account.
colen13
Cole N. – JustFab Rep
Hello Rachel,

We are so sorry that this happened. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!

Best,
Ivy

Rachel Has Earned 1 Vote

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