I had a scary moment with Gwynnie Bee last night were they took an unauthorized payment of $594.51 from my account. I called them today and was told that I would get a full refund of this money. The customer service today was good and the ladies that I spoke with were both very friendly and apologetic. I have not received my refund as of yet but they did let me know that it would take about 24 hours to post. I will update this review when I receive the money.