This is so crazy, I ordered from them back in november and they told me 7-10 days shipping. I ordered a baby swing, 2wks went by and they said it was because of the holidays. So I told them i never got a tracking number, they said okay and would get back to me. Finally a week later they responded and said a replacement would be shipped out and sent me a tracking number. I did get the baby swing three days later. Thanks god i got mine. That is terrible. They must have been starting to go under then.