It seems that I have to rate Shift. There is no option to leave no star. I am still waiting for a wardrobe that was supposed to be delivered on 20th December 2020. I can't get in contact with shift to resolve the issue in any capacity; when I have managed to make some sort of contact, I'm told someone will contact. No one does. I've emailed and sent texts and there are no responses. There is no accountability and they are more or less untraceable. I've never experienced anything like it in how appalling a service it is. Avoid at all costs.