Rababa K.

I recently ordered two cakes for a birthday celebration in a two tier city after spending a ton of time deliberating on choosing the cakes and placing the order, using their website was quite painful, and eagerly waiting for the order to be delivered, only to be extremely disappointed as the cakes that were delivered looked nothing like the ones that I had ordered, one was a combo with balloons (needless to say that there was sign of the balloons for which I was charged). Upon calling customer service, they said that cakes can be different than the ones we ordered depending on the city. No mention of this in the multiple phonecalls that I had with them at the time of placing the order. They stopped answering my calls after this conversation and haven't bothered to call me back or respond to my emails. I would never go back to ordering from here and experience the embarrassment that I did in sending those cakes that I would have never ordered had I known that that would be the ones that would get delivered.