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Quin S.

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Experience: Business

Member since January 2021

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1 Review by Quin


I had a phishing attempt with my account so went to reset my password. Well the email wasn't getting to me, so I had to contact customer support with a ticket. The "Square Customer Success" member, Osvin H, gave me access to an account I DON'T OWN. Similar registration email address, but it is not mine (*******@gmail.com is not my email address).

Beware, square has incompetent staff that are a security breach waiting to happen. It would not surprise me to find out some of their staff are the ones benefiting from the phishing attempts.

I have attached photos of myself logged into Kenneth's account that Square has given me access to. They did email the correct email (sweeneygw********@gmail.com) for the support ticket so there is no way there should be this mix up.

Tip for consumers:
Deactivate your account it is a security risk. And reset all your passwords.

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