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This site boast great quality, long term performance products that meet or exceed OEM requirements. NOT TRUE! I purchased headlights, they started peeling just after one year. Called and tried to get some type of warranty credit and all I received was an apology. The customer service rep, Pam, blamed it on Eagle the mfr and said CARiD is not responsible for the inferior quality of the products they sell on their website. Do not expect anything you buy to last much more than one year. Beware! JUNK!
Qtuser Q.'s review of CARiD earned 3 Very Helpful votes
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DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Qtuser,
Please accept my apologies for the issue with your lights. Despite the warranty time frames are defined by the manufacturing facility rather than by CARiD, we still can achieve an exception to be made or offer some worthy compensation for the inconvenience.
Please allow me a chance to correct the situation. I am sure, I can help you out. You may send me your order number at alison.rh@carid.com and I will get back to you shortly.
Thank you for yuor trust and cooperation.
Consumer Relations Team at CARID.com
Dear Qtuser,
Please accept my apologies for the issue with your lights. Despite the warranty time frames are defined by the manufacturing facility rather than by CARiD, we still can achieve an exception to be made or offer some worthy compensation for the inconvenience.
Please allow me a chance to correct the situation. I am sure, I can help you out. You may send me your order number at alison.rh@carid.com and I will get back to you shortly.
Thank you for yuor trust and cooperation.
Consumer Relations Team at CARID.com