Thank you for your review, Qixotic.The reason that we charge a restocking fee is to keep costs, and ultimately our prices, down for our customers. When you buy from a company that has no restocking fees, you pay for returns that the company handles, indirectly, through higher prices. There are a lot of costs associated with processing an order, as well as returning an order. Most companies do build it into their initial pricing, but we try to charge it only when it is needed.
If you ever have any questions or concerns, please do not hesitate to contact us at Help@WebstaurantStore.com.
Qixotic Has Earned 2 Votes
Qixotic P.'s review of WebstaurantStore earned 2 Very Helpful votes
Thank you for your review, Qixotic.The reason that we charge a restocking fee is to keep costs, and ultimately our prices, down for our customers. When you buy from a company that has no restocking fees, you pay for returns that the company handles, indirectly, through higher prices. There are a lot of costs associated with processing an order, as well as returning an order. Most companies do build it into their initial pricing, but we try to charge it only when it is needed.
If you ever have any questions or concerns, please do not hesitate to contact us at Help@WebstaurantStore.com.