QIANRU L.

I bought three chairs on May 8th and didn't ship them until May 12th. I sent them a message to ask when they would ship the goods. It has my information on it. They don't query, they just say, "I don't understand what I'm talking about." normally, they can see the order by email. I'm really angry. Then they told me that the goods could only be ship out on May 28th. However, there is no email or reminder to inform the customer that the goods will be ship out on May 28th. The service attitude is very bad. When i ask refund and cancel order, they did not answer ~~~~
They are so unprofessional and bad at service, I don't know where good reviews come from. A lot of people make fake comments. We need good service to buy things. I've never seen such bad service in America
TERRIBLE!