I paid to register LLC. However they emailed me to ask for materials. I eventually did all the work and registered by myself. I also replied their email to cancel the service and for the refund (within 12 weeks). However, when I eventually called them in Nov 2020 asking for refund, they claim that it already passed the 12 week limit and they did not receive my email to cancel the service. I called several times, one of their staff offered a $50 compensation, which I denied. I need a full refund since I did my job to cancel the service.