Qasim M.

My wife and I booked 2 tickets to the UK towards the end of 2019, maybe the start of 2020 (To travel March of 2020). With everything going around with the pandemic, we asked for a refund which they denied and gave us credits to use by the end of 2020 (We called their lines for weeks and only got through to a live person once). UK was ground zero for the new strain - and so between strains we never had the chance to travel. We tried to get the credits extended, and even tried going through the Better Business Bureau to no avail - thats 1500 downs the drain. Justfly.com is a joke, they encourage travel during a pandemic.