I've made three purchases in the last nine months, and my boyfriend shops at ASOS semi-regularly. We haven't had any issues. I live in New York City, but I've gotten all of my orders within two days, as expected. The cost for expedited shipping is incredibly reasonable, and rivaled only by Amazon, as far as I know. The items that I've purchased, including a couple of items from the ASOS DESIGN line, have all met or exceeded my expectations. They're quality items, they appear exactly as pictured, and fit as expected. All in all, I've had really good experiences shopping at ASOS. And I really appreciate how much they've done to make the latest trends available to everyone.