PS S.

I stayed in allahabad, as per their hotel photos it was good but in reality very poor maintenance and nothing available in room, bathroom very unhygienic and cockroaches. They charged me Rs. 2527/- for that room while it is available in Rs. 550/-They charged 5 times. This was gostay certified assures 100% refund if not satisfied. I submitted all the hotel photos but now these thieves say hotel is not refunding money we are intermediary only. While I paid money to them and they pay to hotel after 2-3 months. This shows they are cheating/ fooling peoples. Even blanket was smelly and very dirty we asked for plan bed sheet which they did not have and gave only one. Help desk customer care has ravipalsingh and jitender sharma like peoples who donot understand the case and give decisions at their own.In fact this company is behind money only once money is paid to them they never refund money all their claims are false. Let us represent to the ministry and the PMO that such bogus, cheaters be banned or their licences are cancelled. The top management is also cheater, they support and appreciate their employees to cheat peoples

I booked hotel through Agoda.com, they are fast, accurate and not lazy. Their responses are very quick.