I have order my blanket order from this company about three months ago, in which was suppose to be a birthday present. I've called back multiple time, and the caller would say,"you have to wait another 4-7 days" I would wait nothing would come I asked what is taking long? They told me I had to wait 4-7 business days so I counted the days again nothing had been delivered. So I call back again and I ask where is my order and they tell me that it wasn't even shipped out yet, so would I want a replacement or a refund? WHAT I REALLY WANT IS MY BLANKET? So, I listen to the service agent again and I order for a replacement which I waited the right amount if business days again. So, I called the company again with a rude costumer service lady when I asked where is my order again? She again told me that I would have to wait another 4 days and if I don't get it call back and either get a replacement or a refund. I asked if there's anything else they could do since I've been waiting three months now she replied nothing. So, let me just help you guys in saying don't waste your time or money with this company!!!!