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How do I contact them? Received an email saying it was already shipped on the 25th and still nothing, I ordered a XL but from the looks of the reviews doesn't look like I will be fitting into the items! Very displeased with this website, such pretty clothes :( Rating this
As a negative 1
Prissy F.'s review of Rosegal earned 8 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear prissy,
We want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best Regards
Rosegal Customer Service