We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Priscilla B.

  • 1 Review
  • 15 Helpful Votes
  • 1 Thank You

Experience: Health, Clothing & Fashion

Member since June 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    1

  • Fans

    0

  • Profile Views

    32

Review Distribution

1 Review by Priscilla

6/14/20
I ordered glasses from them 5/9/20 still haven't received. Poor customer service with same canned responses. Tracking number created but USPS says they haven't received package. As far as I can tell I'm out $400. My banks says I can Dispute the charge and they will open an investigation. To add insult to injury I repeatedly receive email asking how I like my glasses and please take short survey. Lesson learned! I give them one star only because I had to to write this post. They deserve no star.
rayas5
Raya S. – GlassesUSA Rep
Dear Valued Customer,

We’re sorry to hear that you experienced delivery difficulties with your glasses order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. Once the order has left our facilities, we rely on the courier service for all additional details on the status of your shipment. However, if any delay, error, or incident occurs, we will do everything we can to resolve it and get your order to you as soon as possible.

We are reviewing the status of your order and will update you promptly.

Thank you for your patience.

Yours truly,
GlassesUSA.com

Priscilla Has Earned 15 Votes

Priscilla B.'s review of GlassesUSA earned 15 Very Helpful votes

Priscilla Has Received 1 Thank You

nancyd21
Nancy d. thanked you for your review of GlassesUSA

“I now know i am not alone.”

Priscilla doesn’t have any fans yet.

Priscilla isn’t following anybody yet.

Similar Reviewers on Sitejabber

lindseyc210
8/5/20

I placed an order on June 25th. Three days later (June 28th) I got the email saying my glasses...

larrys848
8/2/20

They send many conflicting emails, which I cannot believe, because every one is a lie. Nothing...