Priscilla B.’s Reviews of GlassesUSA & more

Priscilla's Profile

Review 1
First Reviews
0
Votes 24
Thank You 1
Fans 0
Profile Views

112

Contributor Level

Total Points

116

GlassesUSA

Eyeglasses

“Scam, buy local!”

6/14/20

I ordered glasses from them 5/9/20 still haven't received. Poor customer service with same canned responses. Tracking number created but USPS says they haven't received package. As far as I can tell I'm out $400. My banks says I can Dispute the charge and they will open an investigation. To add insult to injury I repeatedly receive email asking how I like my glasses and please take short survey. Lesson learned! I give them one star only because I had to to write this post. They deserve no star.

Comments (2)
152K Views

Helpful (24)

Thank you

James S. – GlassesUSA Rep Over a year old

Dear Valued Customer,

We’re sorry to hear that you experienced delivery difficulties with your glasses order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. Once the order has left our facilities, we rely on the courier service for all additional details on the status of your shipment. However, if any delay, error, or incident occurs, we will do everything we can to resolve it and get your order to you as soon as possible.

We are reviewing the status of your order and will update you promptly.

Thank you for your patience.

Yours truly,
GlassesUSA.com