My business cards ordered ended up lost in transit. Upon enquiring, I was told to wait the 5-12 business day delivery period and if they do not arrive Zazzle were happy to replace free of charge. They did so once I informed them that the cards did not arrive. They organised express post, with no charge to me and all was arranged on the same day! I could not be happier with their prompt service and all was above expectation. I whave used them in the past and been very happy with their products and service and this will definitely keep me coming back and definitely recommend them to anyone looking for good quality products and great service.