This was my third time to purchase in Lazada. I saw many complaints here. In my experience, I consistently received the items completely and very fast. I ordered it last Tuesday (July 25,2019), after 3 days (July 28,2019) I received the items that I purchased.
My tips for the customers.
1. If you don't trust the seller and you feel that you will not receive the items in the right condition. Just pay for the insurance.
2. Read very carefully with what you click. Many customers complaints that the items that they bought are the same (color, size, scent, etc.) There are choices for that. Use your eyes, I can't explain.
3. If you pay already and you didn't receive the items because you are busy when the delivery man arrives, just text him or just fill up the form within 12 hours for re-delivery. (the lazada will text you if it happens.)
Hi Cess P., we are glad to have served you and thank you for taking the time to provide us your feedback. This fuels us to further push ourselves to provide the best online shopping experience for our valued customers. If ever you'll be needing assistance in the future.
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