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In a simple word, USELESS. Booked 2 weeks in advance for pick up at Rome Fiumicino airport and back to the airport 5 days later.
Upon arrival at Fiumicino nobody waiting for us and after ringing the company on 3 separate occasions was told that the taxi would arrive in about 20 minutes! That was on top of the 20 minutes we had already waited.
I asked them to cancel the booking altogether yet they only refunded less than half the charge arguing that they needed to have notice via email.
Stay away from this company!
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Empty.
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