Pretty P.

I received an ad to recieve a free bottle of Mira oil and only pay for shipping. I recieved the oil about 2 was later. Really didn't use it much. But found that with in the next two weeks basically a month after I had ordered the free sample the company charged me 49.99. They had enrolled me into a hair oil club. First they said I signed up for it. Saying that I had 30 days to "try" the oil and then if I didn't like it I could cancel. Mind you I hadn't had the oil for a, month yet. I Ordered on 12. 12. 15... I received it on Jan 2 16... and on Jan 11.16 they charged me 49.99... I then sent them the ad I had corresponded with and it didn't mention any 49.99 charge or membership. So I asked for a refund. Thru told me they had made a Metairie abd looked at the wrong ad and they would be processing a refund. After 3 business days passed I did not see a pending refund in my account so I emailed them again. Because they do not answer the phone. Or return phone calls. They then sent me a screen shot of a supposed refund they had processed for me. I saw they last four numbers of the card they were refunding and made them aware that that was not my credit card. And I gave them until Friday to refund my money. Friday came and went no refund. So now i have to dispute this with my bank. But side theft were stupid enough to admit they made a mistake, agreed as if they were going to give me a refund. All the while hoping I was dumb enough to not read the fine print. Oh and get this. I told them I did not want to he signed up for any reoccurring charge they assured me that I was being unsubscribed from the hair oil reoccurring order every month. When my husband called the bank it was obvious that too was a lie they were going to take 49.99 the next month too! So the bank blocked them. I paid for shipping and handling and without my consent they signed me up for a reoccurring bottle of hair oil for 49.99 a month every month! There was no place to cancel this subscription... bc there was also no where to sign up for it! Beware of this company. They also charged international fees and the phone number is in New York. They won't return phone calls, and they will not refund your money. They are liars. As for the oil I hear you can get the same product from any Indian store for 10 dollars. And in larger quantities... Avoid this company another one of their phone numbers is a real estate firm answering service... The product does not work btw... and the ppl behind the company are scam artists.

I'm so angry. I ordered a huge flower spread for my grandmothers funeral over the phone. Giving them well over 24 hrs notice. The costumer service rep barely spoke English. I never got my order confirmation by email so right away I knew the was something wrong. I called the next day to find out what happened and if my grandmothers flowers would be on time. I spoke with a girl that said the initial CSR Ahas spelled my name wrong in my email address (how you spell COOPER wrong is beyond me) but that's why i never got email confirmation and she would follow up with me when the florist opened at 9am. At 20 mins after nine the CSR still had not called me back... so I called back and thank God I did because after a lengthy hold, surprised surprise the florist didn't even get the order so needless to say the flowers would not arrive on time. The customer service agent asked if he could give me a 20% discount on my next order. I was like as if I'd ever order from you idiots again. You have one stupid job to do. Type in an order and make sure it's processed. I will never ever use this company again. How do you fail at sending flowers to a funeral? Next to weddings, funerals have to be the bread and butter for a florist. Angry is an understatement. Do not use this company. They are hit and miss. If it's important... don't do it!

I ordered some dresses and earrings in March. I have received 2 of 7 dresses and 1 pair of 8 earrings... yet they charged me for them. Over 100 dollars i have gotten 17 bucks worth and the refund they processed for the stuff that was out of stock, they adjusted the price so basically they took 20.00... for them not knowing what's in their stock. I will never use the site again.