5/2/16
This is regarding my order# *******. I placed the order on Jan 4. It is today Feb 5 and I have not received my package, nor have I received any notification about delay, shipping or status information from Indian roots. I am very disappointed by your service..
Namaskar Prerna! We are sorry for the delay in procuring your ordered product and inconvenience caused to you. The issue has been shared with the concerned manager for immediate action. Please be assured we will soon update you the exact status with shipping date of your order. We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such delay in shipping will not occur in future. Please consider this as one of the exception and we assure you that it would not happen again in future.
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Namaskar Prerna! We are sorry for the delay in procuring your ordered product and inconvenience caused to you. The issue has been shared with the concerned manager for immediate action. Please be assured we will soon update you the exact status with shipping date of your order. We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such delay in shipping will not occur in future. Please consider this as one of the exception and we assure you that it would not happen again in future.