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1 Review by Preferred



I primarily buy MRE entrees. During our annual restocking our regular supplier of more than 15 years was currently out of stock of one of our favorite entrees. I heard about having a low price guarantee so decided to give them a look. They boast having the lowest prices available. Well.. not entirely. Their single entree price was $2.95. If you buy more than 18 that price drops to $2.75. Hmm... Our regular suppliers regular price is $2.60/ea. Purchasing by the case that price drops to $2.35/ea. They also offer sales quite regularly which can get you down to $1.95/ea. For a single case we are talking a $30-$55 difference.

Giving them the benefit of the doubt I contacted CS via their website. "Do you offer any additional discounts when purchasing by the case?" Their reply, "No. 18+ for $2.75 is our only discount offer."

I reply and explain the price differences between them and our regular supplier and ask if they will at least match their regular price of $2.60/ea. Never heard from them again so I called. Confirmed that they do in fact price match. So I explained the price break down and ask if they would at least honor our regular suppliers regular price. "Sure! We can do that.. I just need to run it by the manager who isn't here at the moment." Took down my contact info and promised a return call in the morning. NOT a word. I call back a few days later. "The manager has your information, but currently isn't available." Again.. not a word. A few days later I called again. "The manager isn't available." Took my information again with the promise of a return call. Two weeks later and I still haven't heard a word either voice or email. I guess I got my answer. "Low price guarantee" is nothing but lip service and false advertising.

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