Sir i have order white cherry mi 1 4gb mobile phone on 22nd march. There was some issues in the model, so i returned the mobile. I have requested to give my money refund or different mobile. There is no response at all. Till date i have not received my mobile or money refund. While speaking to customer care, they will be telling that they are processing my request. Nearly 5 months over. I did not get any solution. I am receiving only the ticket number but nothing is happening. Your refund request is being processed (Ticket Id: *******)