Pranav D.

Reference number: *******569

Personally National, ALamo, Sixt is better. This is what was told to me.
1) If you need to reach somewhere a 15 seater vehicle should be fine. (I booked a compact car, and they didnt have any cars other than 15 seater. They had 2 SUV's but they were out within some time)
2) Un-updated website: I wonder why if 20 people ask for a compact car, and they have just 2 in stock, why cant they declare on their website that they dont have these cars available. I realise it's tough logistics but I kinda confirmed I will be needing a compact car 2 days ago and even received a response that yes they have the stock and I would get the compact car.
3) They keep cars "on hold" for people. A lady, who arrived before me, kept a car "A" on hold and was waiting for a possible new renter to return a smaller car "B". So the car "A", was just kept idle all the time. Pretty weird policy, since a car was no kept on hold for me. Eventually Car "B" arrived after 1 hour and I got to drive car "A".

Awaiting response from enterprise Area Manager