Placed an order in Jan 24,2019, received and few days later and said merchant didn't ship. They said, " Refund generally takes up to 10 to 30 days to process and transfer the funds back to the customer's same credit card. " Their customer service is terrible, passing from one to another to Kendall K., Hadid He., Devon W. And Hien. H. Still not received my refund as it's been more than 4 months! Do not buy anything form this website, fraudsters.