Most of us would agree that FedEx fails to delivery or cheats their customers saying different statements that their courier guys write on the delivery sheet. They believe in their courier guys than their customers. One of the worst courier companies to say is FedEx. These people doesn't know how to run a courier or they don't value the importance of their customers. I'm from India, and I got frustrated with the actions from this courier company. Really frustrating to see a renowned company like FedEx doing so. I placed an order online and they shipped it through this garbage courier company. I expected the product to arrive yesterday and it was out for delivery too. I didn't receive it till 8 p.m. When I checked the tracking details, it said that "Refused by recipient". Immediately I called their customer support and told them that their courier guy has neither called me up nor rang the doorbell of my home. Without doing anything how can he make such statement ("Refused by recipient") I asked. That person took the complaint and promised me that the shipment will be done by today. But when I checked the tracking status today, it shows as "The package is being returned to the shipper". Now I have to place another order and wait for the product to reach me after 3 days or so. May I know what the f**k are company management doing? When a courier guy says that the product is being refused by recipient, shouldn't be a double check from the superior to know whether the courier guy has said it right. This happens with most of the courier companies in India. Fraudsters are working as courier guys who loots, gives wrong details at the company when they fail to deliver, and so on. If the management doesn't take action, then you should be ashamed of such activities done by your employees.