P R.

I'm a verified user on Coursera and have been paying the monthly subscription fee. I've used Coursera for years, since it's inception. It was not bad at first, pretty good really. But, the changes implemented to the platform over 2018/2019 are turning it into a profit driven scam machine. A couple of months ago they sent me a classic bait and switch survey email that is common to Craigslist scams; you answer some questions to see if you "qualify" to take the survey for some reward, but the questions you're answering ARE the FU@$! NG survey. And then, a couple days ago Coursera puts up a stonewall front page to their site with new "privacy" terms whereby you can either agree to allow them to sell your info to third parties, or you can delete your account completely losing all work that you've paid for in time and money. It's extortion. They're holding your work and records for ransom until you pay through personal exploitation. Their customer service exists, and eventually may respond by email, but it's slow and curt if they ever get back to you. As to the quality of the platform, the interface for the platform has become more streamlined, while the content has become more watered down. Better off going to Edx, or some other platform that hasn't been transformed to a scam.