Unless you want plants that are on death's door and a customer service that takes no responsibility for their plant conditions then avoid like the plague. They send you dying plants looking nothing like their pictures and then make you pay the return postage. They know full well that packaging up a huge plant is costly to return. It may be they start out mouldy and black or this could be happening in the long transit time. Who knows. What ever you do. Buy somewhere else from a nursery who firstly cares about their plants and customers and secondly does not consistently scam people. I will never buy from them again and hope that trading standards get involved.