I can not be any stronger when I say DO NOT BOOK THROUGH JUSTFLY, Their cancellation policy is a rip off and we ended up losing $1000 for a $391. Flight. We was on hold for over an hour trying to speak to a manager (which was no help at all) their customer service sucks and they put you on hold for EVERYTHING. Have been trying to resolve the same issue for 9 days and still no results. I do not mind paying for things that I made a mistake for but to pay over and over again is not right. This company is horrible! I made 1 of the biggest mistakes of my life by booking with them NEVER AGAIN! Save yourself money, time and stress.and book directly with the agency!
I have never put a review online for a company, but I would not rest knowing that I did not say something to try to warn others.
Hi Portia,
Thank you for taking the time to review our services. We have successfully located your booking and a member of our Escalations Team will be contacting you regarding this issue.
Kind wishes,
JustFly Team